IT SUPPORT SERVICES
Extranet Systems Support team can work with you as the size and complexity of your network grows. We provide proactive management - whether related to network infrastructure, endpoint security, application control, patch management or inventory tracking.
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Extranet Systems support team can help with:
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Network devices
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Monitor routers and switches from all manufacturers. Get up-to-date data on traffic flow, interface up/down status, temperature, CPU utilisation, memory and more. Receive smart alerts when hardware utilisation or throughput fluctuate outside their normal range, allowing you to get on top of problems before they bring your network down.
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Deploy out-of-band managed access solutions to remotely access core network devices even when they are disconnected from your network, or push firmware upgrades and edit access lists without fear of being cut off.
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Servers and workstations
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Automate the selection and timing of Windows or third-party software updates and report on the current patching status of all machines in your environment.
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Remotely access any device on your network from our platform, making it a breeze to troubleshoot problems live with end users.
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Create automation policies to perform repetitive tasks on any schedule or push custom scripts even when devices are off your network.
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Track inventory and report on the type and distribution of devices and their operating systems.
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Mobile devices
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Manage mobile devices across multiple platforms, monitor device status with different compliance policies, track device position when needed.
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Bulk zero-touch deployment with different task bundles, integration with Apple Business, Samsung Knox, and Android Enterprise.
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Define different restrictions to the devices, from a BYOD solution to a Kiosk mode solution.
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Centralised application management, push or remove apps to users at any time.
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Integration with existing active directory, provide certificate-based authentication.
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Advanced mobile devices security: anti-malware, remote lock devices and more.
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EXTRANET SYSTEMS SUPPORT SERVICES
Computer systems play a crucial role in your company's daily operations. Problems with those systems can disrupt your operations and those disruptions can lead to lost productivity, lost customers, and lost business opportunities, all of which hurts your bottom line. Consequently, keeping your computer systems secure and operating at peak efficiency needs to be a top priority.