BI Without the Overhead

Managed BI Support for Businesses

Keep your business intelligence environment running at its best without the internal overhead.

Managing dashboards, reports, data pipelines, and analytics platforms internally takes time and specialist expertise. We handle it so your team can focus on using the insights, not maintaining the systems.

Trusted by

Industrial Deafness Freedom Hearing Bank of China ACT XM MMCLD

Let's talk about your project

Tell us what you need, we'll get back to you within one business day.

    1

    2

    3

    Step 1 of 3, Your details












    Your details are never shared
    Typical response under 4 hours
    No obligation, no sales pressure
    200+
    Years of combined IT and cybersecurity experience across our team
    4,000+
    Endpoints actively managed across businesses
    < 5 mins
    Average response time on Priority 1 incidents
    < 24 hrs
    From first enquiry to discovery session
    20+ hrs
    of manual reporting killed every week
    Healthcare
    Case Study
    MEDICAL COMPANY

    One source of truth, five departments, zero spreadsheets

    The Challenge

    A growing Australian medical company was running on spreadsheets. Critical data lived in disconnected silos across clinical, finance, and operations, with each department working from its own version of the truth. Leadership could not get a straight answer to basic questions without waiting days for an analyst to manually pull, clean, and reconcile reports. Decisions were being made on stale data, and the business was scaling faster than the reporting could keep up.

    The Solution

    Extranet Systems delivered an end-to-end business intelligence platform: a governed data warehouse pulling from every operational system, a curated Power BI semantic model, and automated refresh pipelines feeding role-based dashboards across the business. Every metric defined once, calculated consistently, and trusted by every department using it.

    The Outcome

    The company eliminated more than 20 hours per week of manual reporting effort, delivered 15+ production dashboards across executive, clinical, finance, and operations teams, and unified five departments onto a single source of truth. Leadership now makes decisions on live data, not last week’s spreadsheet.

    "We went from three disconnected tools to one unified system in 12 weeks. The team hasn't looked back, and neither have we."

    MR
    Michael R. Head of Operations, ACT XM

    Our Happy Clients

    Hear from satisfied business owners and executives who've trusted Extranet Systems with their business challenges.

    ★★★★★
    Extranet Systems provides very professional service on fulfilling our IT requirements. Having them on board really reduced a lot of our stress on looking after the IT infrastructure.
    Larson XuBank of China
    ★★★★★
    Working with Extranet Systems, their Software development, and integration with two of our other Software platforms went very smoothly, they were able to come back with something in no time.
    Raulan GrajewskiIllawarra Retirement Trust
    ★★★★★
    We recently engaged Extranet Systems to help implement AI into our business. They were very professional and had constant communication throughout the entire project.
    Corey ButlerFoxgiven
    ★★★★★
    Extranet gave us a level of integration we didn't think was possible. Night and day difference. Thank you Extranet.
    Matias LarrainFreedom Hearing
    Your BI Team, On Demand

    Expert BI Management Without the Headcount

    Your business intelligence environment needs continuous attention to stay accurate, current, and performing. We act as your dedicated BI team, proactively managing every layer of your reporting and analytics infrastructure.

    Proactive, Not Reactive

    We monitor your entire BI environment continuously, identifying and resolving issues before they impact your reports.

    Every Platform, Covered

    We provide managed support across Power BI, SSRS, SSAS, SSIS, Amazon QuickSight, Telerik Reporting, and custom dashboard environments.

    Questions

    Everything you need to know about building custom software with us

    Managed BI support is an outsourced service where we take ongoing responsibility for the management, maintenance, and optimisation of your business intelligence environment. This includes your dashboards, reports, data pipelines, analytics platforms, and the integrations that connect them. Rather than relying on internal resources to manage these systems, you have a dedicated team handling it for you.

    We provide managed support across a broad range of platforms including Power BI, Microsoft SSRS, SSAS, SSIS, Amazon QuickSight, Telerik Reporting, and custom dashboard environments. We work with your existing technology rather than requiring you to change platforms.

    A one-off implementation builds your BI environment and hands it over. Managed BI support means we stay involved on an ongoing basis, keeping your dashboards and reports accurate, your data pipelines running reliably, and your environment optimised as your business data and requirements change over time.

    We monitor your BI environment proactively so we can identify and address issues before they affect your stakeholders. When issues do occur, we resolve them promptly so your team always has access to accurate, current data.

    Yes. We can onboard an existing BI environment regardless of who built it, familiarise ourselves with your data structure, platforms, and reporting requirements, and take over ongoing management from there.

    Yes. We provide ongoing user support and training to help your team get the most from your BI tools, answer questions about reports and data, and build confidence in making data-driven decisions across your organisation.

    How We Work

    A process built around you, not the other way around

    We don't disappear after kickoff and resurface six months later with a finished product. Every stage is collaborative, transparent, and designed to keep you in control.

    Dashboard Management

    Ongoing maintenance and updates to your dashboards as your data, metrics, and business needs change.

    Week 1–2 No obligation

    Report Management and Distribution

    Reports kept current, accurate, and distributed to the right stakeholders without manual intervention.

    Week 2–4 You approve before we build

    Data Pipeline Monitoring

    Continuous monitoring of your ETL processes and data integrations to catch and resolve issues early.

    Fortnightly demos Direct developer access

    Performance Optimisation

    Regular tuning of your BI environment to keep queries fast and reports loading without delay.

    Full QA included Go-live support

    Platform Updates and Upgrades

    Keeping your BI platforms current with the latest updates, patches, and capability improvements.

    Monthly retainers available 98% client retention

    User Support and Training

    Ongoing support for your team to get the most from your BI tools and make confident data-driven decisions.

    Sounds like the kind of team you want? Most clients tell us we're the first software company that actually kept them in the loop.
    DISCOVER MORE • DISCOVER MORE •
    A Trusted Partner

    The Extranet Managed BI Advantage

    We bring deep expertise across Power BI, SSRS, SSAS, SSIS, Amazon QuickSight, Telerik Reporting, and custom dashboard environments, delivering consistent, reliable BI management.

    Customised approach
    Expert team
    Proven track record

    Innovate
    Beyond
    Limits

    Your web application should work the way you do, not the other way around. Let's build something that actually fits.

    Start your project

    We'll get back to you within one business day.

      1

      2

      3

      Step 1 of 3, Your details












      Social media & sharing icons powered by UltimatelySocial