Financial Services

The bank that can’t go down, no longer can

A global bank’s Sydney branch ran every critical system through a single site with no disaster recovery. We designed, built, and tested a fully independent DR site proven to fail over without disruption.

300,000+
Staff backed by a fully tested disaster recovery capability
Zero single point of failure
50+
Countries represented by a global bank with zero downtime tolerance
Tier-one resilience
0
Unplanned outages since disaster recovery site went live
Proven reliability
Case study
The bank that can’t go down, no longer can
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Challenges

When this global bank’s Sydney branch approached Extranet Systems, every critical business system, trading, customer service, compliance, and payments, ran through a single virtual desktop environment at one site. There was no disaster recovery. A single failure event would take every staff member offline at once.

For a bank, that is not an inconvenience. It is a regulatory event. The branch needed a disaster recovery capability that was designed, built, tested, and proven to actually work under real failover conditions. The risks were clear:

  • Every critical business system dependent on a single site with no failover capability
  • Trading, compliance, and payments all exposed to a single point of failure
  • No disaster recovery environment designed, configured, or tested anywhere in the organisation
  • A fire, flood, or hardware failure would trigger a regulatory event for a tier-one financial institution

Our Approach

Our first priority was understanding the production environment in full before designing anything. Before we specified a single piece of hardware, we mapped every critical system, every dependency, and every recovery time requirement the bank needed to meet.

What became clear was that the solution needed to be more than configured. It needed to be proven. A disaster recovery site that had never been tested under failover conditions is not a disaster recovery site. It is a document. We designed the environment to mirror production in active-standby, replicated data in near real time, and built the entire solution around one requirement: when the main site goes down, staff log in and keep working without knowing anything happened.

"We went from a single point of failure to a fully tested, production-grade DR capability. Extranet Systems delivered exactly what a tier-one bank demands, on time and without compromise."
Head of Infrastructure, Sydney Branch, Global Bank

Strategy and Execution

We worked in focused phases with clear deliverables at each stage. The bank could see verified progress against every resilience requirement throughout the engagement. Nothing was signed off without being tested under real conditions.

Phase 1, Environment assessment and DR architecture design

We mapped the full production environment across every critical application, documented recovery time and recovery point objectives for each system, and designed a fully independent disaster recovery site architecture configured in active-standby to mirror production.

Phase 2, Hardware installation and environment replication

New high-performance hardware was installed at the secondary site and configured to match the production environment. Critical systems were set up for near real-time replication so the data at the DR site was always current and ready to take over without data loss.

Phase 3, Failover testing and resilience validation

The entire environment was tested under live failover conditions. Not configured and documented. Actually tested. Every critical system was verified to take over cleanly and at the speed a tier-one bank requires before the engagement was closed.

Outcomes

The impact was structural. A branch that had operated with a single point of failure across every critical business system now had a fully independent, tested, and production-grade disaster recovery capability that met the resilience standards of a global financial institution.

Key outcomes from the engagement:

  • Single-site exposure eliminated with a fully independent disaster recovery site
  • Critical systems replicated in near real time to the secondary site
  • Full failover tested and proven under real conditions before go-live
  • Resilience standards met for a tier-one global financial institution
  • Staff can log in and keep working from the DR site with no disruption

Key Results

Key Results Measurable outcomes achieved following full platform deployment

300,000+
Staff backed by a fully tested disaster recovery capability
2
Sites now operating in active-standby configuration
0
Unplanned outages since the DR site went live
100%
Of critical systems tested under real failover conditions

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